Member Services

Privacy Policy

At SkillsZone Academy, we value the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you use our services.

Information We Collect

We may collect personal information from you when you interact with our website or enroll in our training programs. The types of information we may collect include:

  • Personal identification information (e.g., name, email address, phone number)
  • Demographic information (e.g., age, gender, nationality)
  • Payment information (e.g., credit card details, billing address)
  • Information related to your educational background and language proficiency

Use of Collected Information

We collect and use your personal information for the following purposes:

  • To provide and deliver our training services to you
  • To communicate with you about your enrollment, progress, and any updates or changes to our programs
  • To process payments and manage billing
  • To personalize your learning experience and tailor our services to your needs
  • To improve our website, services, and customer support
  • To send you promotional materials and newsletters (with your consent, if required by applicable law)

Information Sharing

We may share your personal information with third parties in the following circumstances:

  • With service providers and partners who assist us in delivering our services, such as payment processors, hosting providers, and analytics providers. These third parties are obligated to protect your information and only process it in accordance with our instructions.
  • When required by law or to comply with a legal process, such as responding to a subpoena or government request.
  • In connection with the sale, merger, or transfer of all or a portion of our business, as permitted by applicable law.
  • With your consent or at your direction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights

You have certain rights regarding your personal information. Subject to applicable law, these rights may include:

  • The right to access, update, or delete your personal information
  • The right to withdraw consent for certain data processing activities
  • The right to object to the processing of your personal information
  • The right to request a copy of the personal information we hold about you

To exercise your rights or if you have any questions or concerns about our privacy practices, please contact us using the information provided at the end of this Privacy Policy.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised version will be effective as of the date of posting.

Contact Us

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

SkillsZone Academy

23 Abo Kir Street,
Sidi Gaber,
Alexandria, Egypt
Email: info@skillszone-academy.com
Phone: +20 127 789 8278